At 918kaya, we are committed to protecting the privacy and personal data of every player who interacts with our platform. This Privacy Policy explains precisely what data we collect, why we collect it, how it is used, and the rights you hold over your personal information as a user of 918kaya.cam.
Before reading the full policy below, these six cards summarise the principles that underpin every data decision we make at 918kaya.
We collect only the personal data that is strictly necessary to provide, secure, and improve our services. We do not collect data speculatively or maintain data categories beyond what is justified by a documented operational purpose.
918kaya does not sell, rent, or trade your personal information to any third party for their own marketing or commercial purposes — under any circumstances. Data sharing with authorised third-party processors occurs solely to operate the platform on your behalf.
All data is protected using 256-bit SSL encryption in transit and AES-256 encryption at rest. Access to personal data within 918kaya is restricted on a need-to-know basis and subject to strict internal access controls.
You have the right to access, correct, export, and request deletion of your personal data at any time. These rights are outlined in detail in Section 8 of this policy and can be exercised by contacting our support team.
Every category of personal data we collect is accompanied by a clearly stated purpose. We do not use your data for undisclosed secondary purposes. If we introduce a new use case for existing data, we will notify you and obtain fresh consent where required.
Personal data is retained only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable legal, regulatory, or contractual obligations. We delete or anonymise data once the retention period expires.
This Privacy Policy (hereinafter referred to as "Policy") describes how 918kaya (hereinafter referred to as "918kaya", "we", "us", or "our") collects, uses, stores, discloses, and otherwise processes the personal data of individuals (hereinafter referred to as "User", "Player", "you", or "your") who access or use the 918kaya platform at https://918kaya.cam, including all associated games, betting markets, promotional services, and customer support channels.
918kaya recognises that privacy is a fundamental right. Our data practices are designed to be transparent, proportionate, and respectful of your expectations as a user of our platform. This Policy should be read alongside our Terms & Conditions, which govern the broader contractual relationship between you and 918kaya.
Acceptance: By accessing 918kaya.cam or registering a player account, you acknowledge that you have read, understood, and agree to the data practices described in this Privacy Policy. If you do not agree to these practices, please refrain from using the platform and do not register an account.
918kaya is committed to handling personal data in a manner consistent with applicable data protection principles, including those reflected in Malaysia's Personal Data Protection Act 2010 (PDPA) and international best practices for the online gaming industry. We review and update this Policy on a regular basis to reflect changes in our services, legal requirements, and industry standards.
For the purpose of this Privacy Policy, the following terms shall carry the meanings set out below:
918kaya collects personal data across the following categories, depending on how you interact with the platform:
| Data Category | Specific Data Points | Collection Trigger |
|---|---|---|
| Identity Data | Full legal name, date of birth, nationality, government ID number (MyKad / passport) | KYC verification process |
| Contact Data | Email address, mobile phone number, residential address | Account registration and KYC |
| Financial Data | Payment method details (e-wallet IDs, bank account numbers, crypto wallet addresses), transaction history, deposit and withdrawal amounts | Deposit and withdrawal transactions |
| Account Data | Username, encrypted password, account balance, bonus balances, VIP tier, account preferences | Account creation and ongoing use |
| Gaming Activity Data | Game session logs, bet amounts, game outcomes, sportsbook selections (Liga Super Malaysia, EPL, UFC etc.), time and duration of sessions | Game play and betting activity |
| Technical Data | IP address, device type, browser type and version, operating system, screen resolution, session timestamps, referral URL | Automatic collection during site access |
| Communications Data | Live chat transcripts, email correspondence, customer support ticket content | Contact with customer support |
| Responsible Gambling Data | Self-imposed deposit limits, session time preferences, cool-down requests, self-exclusion records | Responsible gambling tools |
918kaya does not knowingly collect sensitive personal data (such as racial or ethnic origin, political opinions, religious beliefs, health data, or biometric data) unless specifically required for identity verification or fraud prevention purposes, and only with explicit consent where applicable.
918kaya collects personal data through the following mechanisms:
918kaya processes personal data only where there is a documented lawful basis for doing so. The following table sets out our primary processing purposes and the corresponding legal basis for each:
Consent Withdrawal: Where processing is based on your consent (e.g., marketing communications), you may withdraw that consent at any time by contacting customer support or adjusting your communication preferences in your account settings. Withdrawal of consent does not affect the lawfulness of any processing carried out prior to withdrawal.
918kaya does not sell, rent, or commercially transfer your personal data to third parties. We share personal data with third parties only in the following circumstances, and only to the extent necessary for the stated purpose:
All third-party data processors engaged by 918kaya are bound by written data processing agreements that require them to process personal data only on 918kaya's documented instructions, implement appropriate technical and organisational security measures, and promptly notify 918kaya of any data breach or security incident.
918kaya retains personal data for no longer than is necessary for the purposes for which it was collected, subject to the following retention guidelines:
Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised so that it can no longer be associated with any identifiable individual.
As a data subject, you hold the following rights with respect to your personal data processed by 918kaya. These rights may be exercised by contacting our customer support team via live chat or email at any time:
Request a copy of all personal data we hold about you, along with information on how it is being used.
Request correction of any inaccurate or incomplete personal data we hold about you.
Request deletion of your personal data, subject to our legal retention obligations and active account status.
Request that we limit how your data is used while a dispute or verification request is being resolved.
Receive a copy of your personal data in a structured, machine-readable format for transfer to another service provider.
Object to processing carried out on the basis of legitimate interests, including direct marketing at any time.
To exercise any of the above rights, please contact us via live chat or email at [email protected]. We will acknowledge your request within two business days and aim to fulfil it within 30 calendar days. Where requests are complex or numerous, we may extend this period by a further 60 days, in which case we will inform you of the extension and the reasons for it.
Identity Verification for Rights Requests: For your protection, we are required to verify your identity before fulfilling any data rights request. We will ask you to confirm details that match your account records. Requests from unverified individuals cannot be actioned.
918kaya uses cookies and similar tracking technologies to enable certain platform functions and to improve your user experience. The following categories of cookies are used on 918kaya.cam:
You may manage your cookie preferences through your browser settings. Most browsers allow you to refuse new cookies, delete existing cookies, and receive notifications before a cookie is stored. Please note that disabling strictly necessary cookies will impair your ability to use the Platform, including maintaining your login session.
918kaya does not use third-party advertising cookies or behavioural tracking cookies for cross-site retargeting purposes.
918kaya implements a comprehensive set of technical and organisational security measures to protect personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:
While we employ industry-standard security practices, no online system is entirely immune from security risks. You are responsible for maintaining the confidentiality of your account credentials and for notifying 918kaya immediately if you believe your account has been compromised.
918kaya strictly prohibits the registration and use of the Platform by individuals under the age of 21. The Platform is not directed at, and does not knowingly collect personal data from, individuals under 21 years of age.
All account registrations are subject to mandatory KYC age verification before withdrawal privileges are activated. Where 918kaya discovers that personal data has been collected from an individual under 21, it will immediately close the associated account, return any eligible funds to the depositing payment method, void any winnings, and permanently delete all personal data collected in connection with that account.
If you have reason to believe that an individual under the age of 21 has registered an account on 918kaya, please notify us immediately via live chat or at [email protected] so that we may investigate and take appropriate action.
The 918kaya Platform may reference or be accessed alongside third-party services such as payment processors (Touch 'n Go eWallet, Boost, GrabPay, Maybank Online, CIMB Clicks) or identity verification portals. These third-party services operate under their own independent privacy policies, which 918kaya does not control.
When you interact with a third-party payment gateway or KYC portal to complete a transaction, you are subject to that third party's own terms and privacy practices. We encourage you to review the privacy policies of any third-party service you interact with in connection with your use of 918kaya. 918kaya is not responsible for the privacy practices or content of third-party services.
918kaya reviews this Privacy Policy periodically and may update it to reflect changes in our data practices, applicable law, or platform services. Where changes are material — meaning they affect your rights or the way your personal data is processed in a significant way — we will notify you via the email address registered to your account prior to the changes taking effect.
Non-material updates (such as typographical corrections or clarifications that do not alter the substantive content of this Policy) may be made without prior notice. The current version of this Policy, including its effective date, is always accessible at https://918kaya.cam/privacy-policy.
Your continued use of the Platform after a Policy update takes effect constitutes your acknowledgement of and agreement to the revised Policy. If you do not accept any update, please contact us to discuss your options, which may include requesting account closure.
If you have any questions, concerns, or requests relating to this Privacy Policy or to how 918kaya handles your personal data, please reach out through the following channels. We treat all privacy-related enquiries with priority handling.
When contacting us regarding a data rights request, please include your registered account username and email address to allow us to verify your identity efficiently. Correspondence marked "Privacy Enquiry" in the subject line will be routed directly to our data protection team.
This Privacy Policy was last reviewed and updated on 1 January 2026. 918kaya operates under an international gaming licence. For players aged 21 and above only. Gamble responsibly.
Privacy is not a compliance obligation for us — it is a design principle. If you have questions about how your data is handled, our support team is available around the clock in English, Bahasa Melayu, and Mandarin Chinese. You can also review our full Terms & Conditions or visit our FAQ for more information. For players aged 21 and above only.